FAQ

What area do you provide services?

We work in cities and towns within Frederick and Montgomery Counties.

What service do you provide?

We provide electrical installations and repairs to Homeowners, Business Owners and Realtors.

How do you approach electrical repairs?

We approach any electrical repairs by listen to you. We ask you a brief description of what happened and where did it happen. Then we start troubleshooting.

What is troubleshooting?

Troubleshooting is the detective work we do in you electrical system. We check the locations, the wiring connections and devices that are not working.

How long does troubleshooting generally take?

Troubleshooting a problem usually take average time of 60 to 90 minutes to find the root of the problem. However, if we discover the troubleshooting will take additional time, we will ask you before continuing.

Are you open on weekends?

We run service calls on Saturday by appointment only.

Do I need to be home or business when you arrive?

Yes, we will call 30 minutes before our appointment to meet you in your home. If you cannot be there, then a person at least eighteen years of age must be present and authorize to make decisions and pay upon completion.

How will you protect my home or business while you are working?

We will park on the street, if is possible. Then we will place our doormat where we will use boot cover to enter your home or business, we will cover around the work area with plastic sheet, do the work and finally clean up the area.

How do you price installations and repairs?

We will give you an upfront price or fixed quote in any estimate for you to approve before any work begins.